All purchases made through the site are governed by the general conditions of sale indicated below; moreover, all the buyers’ data will be treated in full compliance with the Italian privacy law (Art. 30 D.lgs 196/03)

GENERAL CONDITIONS

All the methods of sale, delivery and payment are listed in detail in the various sections of the Site and during checkout and are to be considered an integral and substantial part of this contract. The conditions applicable to each individual order will be those displayed on the Site at the time of the order. Any new conditions will be effective from the time of publication on the Site and will apply only to sales concluded subsequently.

OFFER TO THE PUBLIC

All the products and prices indicated on the Site constitute an offer to the public with the limitations and modalities contained in the Site itself and in these general conditions of sale.

PRODUCTS

The essential characteristics of the products are presented on the site within each product sheet. However, the images and colors of the products offered for sale may not correspond to the real ones due to the effect of the Internet browser and the monitor used.

PRICES

Only the price calculated at the time of the order will be applied to the Customer’s expense, without any consideration of price increases or decreases, also for promotions, which may have occurred subsequently or previously ended. All prices are inclusive of VAT but not of any customs fees to be considered at the buyer’s expense if applicable. The cost of delivery is not included in the price of the products.

ORDER ACCEPTANCE

The order sent by the Customer will be binding only if the entire order procedure has been completed regularly and correctly without any indication of error messages by the Site. Bettina T. will not include in the shopping products not expressly ordered by the Customer.

ORDER CONFIRMATION

In his e-mail box the Customer will receive confirmation of the order made with the summary of the products, the relative prices, the delivery date and the general and particular conditions applicable to the order itself.

DELIVERY

Bettina T. delivers its products all over the European community. Bettina T. will not be responsible for any delays occurring during transport. The ownership of the products will be transferred to the buyer upon delivery to the same by the carrier.

PRODUCTS NOT AVAILABLE AND PURCHASE RESTRICTIONS

Bettina T. will not be responsible in any way for the temporary or definitive unavailability of one or more products. In the event of unavailability, even temporary, of the products requested, Bettina T. undertakes to promptly inform the Customer in the manner provided for by art. 54 of Legislative Decree 206/2005 and not to charge the customer the corresponding price or, in the case of prepayment, to refund the customer the purchase if he receives a request.

FAILURE TO DELIVER

For the delivery the presence of the Customer or his representative is required at the address indicated in the order. Bettina T. will also have the right to exclude the customer from subsequent purchases or to make the provision of the service subject to online payment.

PAYMENT

The purchase can be paid by the customer of his choice in the following ways: Paypal – Bank transfer – Credit card. Orders placed on the website can also be paid by bank transfer. Always indicate the order reference number in the bank transfer form. After placing the order and selecting the bank transfer as the payment method, Bettina T. will wait for the payment to be received before proceeding to process the order. If the sum to be paid is not credited to our bank account within the seven (7) working days following the placing of the order, the same will be canceled. Bettina T. will not charge any commission for payments made by bank transfer. If the sum relating to the purchase is only partially credited, Bettina T. will be authorized to suspend the shipment of the goods until full payment of the goods themselves. Please note that some financial institutions may charge fees for making bank transfers.

INVOICE

The invoice will be issued for each purchase based on the data provided by the customer during the online order and will be included in the package containing the customer’s purchase.

RIGHT OF WITHDRAWAL

The Customer’s rights are protected by Legislative Decree 206/2005. The customer therefore has the right to withdraw from the contract, even partially, without explanation and without increasing costs, provided that the withdrawal is communicated by registered letter with return receipt to: Bettina T srl, via del Vascello 25 – 00152 Rome, within 10 working days from the day of receipt of the products. The communication can be anticipated, within the same term, by e-mail. This communication must specify the desire to withdraw from the purchase, the products for which the right of withdrawal is to be exercised, attaching a copy of the order. The Customer must therefore return the product at his own expense. If the withdrawal has been exercised in accordance with the methods described, Bettina T s.r.l. will refund the amount paid for the purchase of the product as soon as possible and in any case within 10 days from the date on which it became aware of the exercise of the right of withdrawal by the Customer. The refunded amount will be net of delivery costs.

DISCLAIMER

Bettina T. guarantees compliance with the quality standards relating to the products; any liability relating to the bad condition of the products due to improper handling after delivery is excluded. Bettina T. declines all responsibility for direct or indirect damages of any nature, whether they are or in whatever form they occur, consequent to the use of the Site and / or the news, photos and information contained therein. Any disputes relating to the execution of the service may be raised, under penalty of forfeiture, in the 10 days following the delivery of the products.

PRIVACY

Bettina T s.r.l. will process the Customer’s personal data in compliance with the privacy legislation as detailed in the information in the “Privacy” section of the Site.

JURISDICTION

For any and all disputes that may arise in relation to the application, interpretation and execution of these general conditions of sale, the Court of Rome will be competent.